Karen jumps right in and challenges us to think about what holds our attention. Technology isn't bad but what holds our attention is very important. She challenges us all to find a way to brighten another person's day. Listening is more important than talking... this idea has been lost and we need to encourage our kids to understand this idea. This is most easily taught when we give up control. This is the scariest idea of all but Karen explains why giving up control might be the best way to teach our children to think about others.